What are NAPO and ICD?

The Professional Organizers of New Mexico are all members of NAPO, the National Association of Professional Organizers, and/or ICD, the Institute for Challenging Disorganization.

NAPO is a not-for-profit professional association whose members include organizing consultants, speakers, trainers, authors, and manufacturers of organizing products. Founded in 1985, it is the largest national association of and for organizers with more than 3,800 members. NAPO’s mission is to develop, lead, and promote professional organizers and the organizing industry. Visit NAPO at www.napo.net.

ICD is an international educational nonprofit founded in 1992 whose mission is to provide education, research and strategies to benefit people challenged by chronic disorganization. ICD’s educational program offers five levels of certificates and certification with weekly teleclasses and annual conferences. ICD sponsors research at universities as well as conducting its own research. Visit ICD at www.challengingdisorganization.org.

Each of these professional associations has a code of ethics to which all members subscribe. They are similar. Here is NAPO’s.

Code of Ethics

This Code of Ethics is a set of principles to provide guidelines in our professional conduct with our clients, colleagues and community. As a member of the National Association of Professional Organizers, I pledge to exercise judgment, self-restraint and conscience in my conduct in order to establish and maintain public confidence in the integrity of NAPO members and to preserve and encourage fair and equitable practices among all who are engaged in the profession of organizing.


Working Relationships

  • I will serve my clients with integrity, competence, and objectivity, and will treat them with respect and courtesy.
  • I will offer services in those areas in which I am qualified and will accurately represent those qualifications in both verbal and written communications.
  • When unable or unqualified to fulfill requests for services, I will make every effort to recommend the services of other qualified organizers and/or other qualified professionals.
  • I will advertise my services in an honest manner and will represent the organizing profession accurately.


  • I will keep confidential all client information, both business and personal, including that which may be revealed by other organizers.
  • I will use proprietary client information only with the client's permission.
  • I will keep client information confidential and not use it to benefit myself or my firm, or reveal this information to others.


  • I will decide independently and communicate to my client in advance my fees and expenses, and will charge fees and expenses which I deem reasonable, legitimate, and commensurate with my experience, the services I deliver, and the responsibility I accept.
  • I will make recommendations for products and services with my client's best interests in mind.


  • I will seek and maintain an equitable, honorable and cooperative association with other NAPO members and will treat them with respect and courtesy.
  • I will respect the intellectual property rights (materials, titles, and thematic creations) of my colleagues, and other firms and individuals, and will not use proprietary information or methodologies without permission.
  • I will act and speak on a high professional level so as to not bring discredit to the organizing profession.

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